Do It Yourself

                    WHERE has customer SERVICE gone?

              It NOW seems very rare,

              Used to be it was the NORM,

              ’Twas witnessed EVERYWHERE;

              But NOWADAYS it’s D.I.Y.

              From pumping gas in car,

              To recently, “self checkout” 

              At local grocer store.

             With recent ‘puter issues,

              I phoned ‘tech’ companies,

             They didn’t want to ‘come and check’

             ‘Phone fixing’ for THEIR ease.

             Informed them I was NOT a ‘geek’ 

             At all that ‘techie’ stuff,

             But STILL insisted - that’s their way,

             I said - I’d had enough

             Of all their LAZY IDLE ways,

             Contacted some who CARE,

             Who’d actually DO what they’ve been trained,                                                                                                                                          .            In PERSON, they’ll BE there.